Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in the original condition and in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. SmartWhiz Storenet will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will receive their refund within 7 working days after the confirmation.

Please return your purchase to the following address:
Smart Whiz Enterprise
No 8, Jalan MP 12, Taman Merdeka Permai

75350 Batu Berendam Melaka

Please contact us at or Whatsapp to if you have any questions or doubts.